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 Reporting Faulty Street Lights
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Diane
Starting Member


United Kingdom
25 Posts

Posted - 09/18/2008 :  12:10:25  Show Profile Send Diane a Private Message  Reply with Quote
During the September WERRA meeting, with thoughts of Autumn, clocks changing and the onset of darker evenings, the subject of faulty street lights was raised. It was thought that many local residents did not know how to report any faulty lights they saw and a volunteer was requested to post on this forum, so here I am!

To report a light that is not lit when it should be, or stays lit all day, you need to note down the individual ID number on the lamp post and which road or location it is in.

Street lights on the public highway are the responsibility of Surrey County Council. They should inspect a defective light within one week. Time for repair depends on the defect. Lights in off street car parks, some of those in public parks and some of those on the Longmead and Ruxley estates are the responsibility of Epsom and Ewell Borough Council. They should inspect a defective light within one week. The time for repair depends on the defect.

To report a defect to Epsom and Ewell Borough Council, either use the online form at http://www.epsom-ewell.gov.uk/EEBC/EEBC+Admin/BWSforms/CRM+Forms/Report+it+-+Street+Furniture.htm or telephone 01372 732000.

To report a defect to Surrey County Council use their online form at http://www.surreycc.gov.uk/env/hews/hews.nsf/LERTF?OpenForm&CCode=GENE~2&Subject=Street%20lights%2C%20illuminated%20bollards%20and%20illuminated%20signs&faultID=62334479186 or telephone 08456 009 009.

Thank you.
Diane Doney

n/a
deleted



17 Posts

Posted - 10/31/2008 :  09:53:45  Show Profile Send n/a a Private Message  Reply with Quote
Oh dear! Diane, you have forgotten to add as a bottom line:

<quote> Having reported the faulty streetlight, Surrey County Council will then promptly assign your report to a rubbish bin and your reported problem will be conveniently ignored. <unquote>

Back in the 1950/60s, the council used to organise regular evening patrols (in their small yellow vans) to inspect street lighting themselves. Having identified a problem, repairs were undertaken promptly within days.

These days, if you and your fellow party members are honest, repairs to faulty streetlights in Epsom & Ewell are a joke. Councillors are now all too eager to deflect responsibly from themselves towards residents, in this instance by requiring us to report the defects and problems. This of course then provides the councillors with an ideal opportunity to hide behind a smoke screen, by suggesting the reason there are so many faulty streetlights is because we are not reporting the problems.

Please remind me, just how months was the street light in Heatherside Road defective earlier this year, you know the one that’s just a stone’s throw and in-sight of the house of where one of your party councillors resides? An elected Councillor has far greater influence at both County & Town Halls than ordinary residents. If he could not get his street light repaired in a timely manner, what chance do the rest of us have?

The reality is it’s a total waste of our time and money (paying for the phone call) reporting any problem to either SCC or EEBC. Residents know, or if you don’t you will quickly realise, that very little gets attended to. So why should we bother?

The only way forward is for the elected councillors to stop passing the buck, and get off their backsides and start resolving the many problems of incompetence and irresponsibility that exist both within County and Town Halls. Alternatively, the currently elected RA Party councillors could resign and make way for other politicians who would be prepared to tackle this and other local issues head-on.

And to prove the matter is a total joke, how many of you can recall an article in one issue of the WERRA magazine within this decade, which reported that a lighting contractor was unable to undertake a repair to one street light because they were NOT provided with a ladder or any other means of reaching the light unit. If anybody is laughing, remember that it is we, the council ratepayers, who funded that bout of council incompetence.

Oh Lord, please give me strength to continue fighting these idiots.

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Diane
Starting Member



United Kingdom
25 Posts

Posted - 10/31/2008 :  16:47:03  Show Profile Send Diane a Private Message  Reply with Quote
I find "Long Term Resident"'s comment "These days, if you and your fellow party members are honest" confusing, since I am not a party member. The reason I agreed to post the information on this website was to return some of the help that I had received from the RA over the school development issue, and to hopefully help other local people too.

When I attend the WERRA monthly meetings, it is merely as a local resident, in order to find out what's happening locally and what I (and others) can do about issues that affect all of those that live locally. The "free" time at the start of each meeting is there for anyone to come along and air their views, or seek assistance or information over local matters. I find it somewhat disappointing that not many other local people bother to attend. That said, the turn out for the WERRA AGM that the School developers were supposed to attend (but unfortunately didn't) was fantastic.
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n/a
deleted



17 Posts

Posted - 11/02/2008 :  15:36:03  Show Profile Send n/a a Private Message  Reply with Quote
quote:
Originally posted by Diane

When I attend the WERRA monthly meetings, it is merely as a local resident, in order to find out what's happening locally and what I (and others) can do about issues that affect all of those that live locally. The "free" time at the start of each meeting is there for anyone to come along and air their views, or seek assistance or information over local matters. I find it somewhat disappointing that not many other local people bother to attend.
Because you ARE in the minority. Give it time Diane, eventually all will become clear, and like most other residents you will understand what WERRA is really about. Ask most West Ewell residents what they truly think of WERRA, and why most households have let our membership lapse. I’m not alone by a long way in making my dissatisfaction of WERRA known, they have simply lost the plot. They no longer sympathetically represent residents, they are there only to feather their own nests.

Anyway, we digress. Let's keep this discussion on topic, i.e. the councillor's refusal to resolve the street lighting issues within the borough.
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